Support

There are many ways you can get in touch with us about meXus. You can speak to a meXus representative to find out more or send us a message.

1300 96 86 36
(from 9am to 5pm AEST/AEDST)

Level 6, Tower 3
201 Sussex Street
Sydney NSW 2000

PO BOX 746
Queen Victoria Building
NSW 1230

Meet our support team

Matthew Squires
Business Development Manager

Maja is an experienced healthcare professional, who is passionate about helping health care businesses adopt innovative technology solutions to help them deliver better health outcomes for their patients.

With a career spanning healthcare and business, Maja brings a strategic perspective to corporate partnerships at PracticeHub. A registered pharmacist, Maja has been a pharmacy proprietor, has held executive positions in healthcare organisations and worked in policy and advocacy.

Courtney is passionate about creating a great customer experience and enjoys helping practices solve problems with practical solutions.

Courtney is a PracticeHub Specialist with varied work experience within legal and not for profit organisations, completing a Bachelor of Arts majoring in History, Politics and Philosophy at Western Sydney University.


Monika Ruzicka is a PracticeHub specialist at the Avant Mutual Group. Her dedication for giving guidance and helpful support has come from several years working in general practice and specialist clinics.

Working as a Practice manager, Monika has a passion for health, customer service and communication She is also a qualified chef and has a degree in hospitality management.

Karen Garth
Senior Operations Manager

Karen is passionate about ensuring that our clients get the most out of their PracticeHub platform.

With over 30 years’ experience in healthcare management and qualifications in practice management, Karen is well placed to manage a dedicated team that onboards, trains and supports our PracticeHub clients.

Danielle Zietsch
Training and Retention Specialist

Danielle is passionate about helping our clients with their PracticeHub platform, ensuring they are integrating all aspects into their organisation from one on one training, follow up calls, Webinars and Masterclasses.

Danielle has a long career as Training and Development Professional with extensive experience in several roles in the Education and Commercial sectors. Danielle’s experience includes training facilitation, developing learning and development materials and programs.

Aidan Gallo
Customer and Product Support Specialist

Michelle PengAdministrative Assistant

Michelle takes great pride in supporting our customers.

Michelle is currently undertaking an undergraduate degree in Science majoring in Psychology at UNSW. Michelle is working part-time as our Administration Assistant within the PracticeHub Operations Team.

Melissa DraperSupport Specialist.
Gen OlencewiczCustomer and Product Support Specialist

Gen thoroughly enjoys supporting and helping customers in their onboarding process.

Genevieve started working at PracticeHub whilst completing her undergraduate degree in Audio Engineering. Gen has been working with PracticeHub Operations Team as a Customer Success Specialist providing onboarding, training and excellent support our clients.

Natalie has seen PracticeHub grow since MyPracticeManual (original name) collaborated with Avant. ‘’I love working with a team that understands deeply cares about its customers.’’

Natalie recently joined the PracticeHub team providing support to customers. Natalie has over 10 years’ experience providing comprehensive administrative support